How Kape't Balay collects, uses, and protects customer information.
Kape't Balay may collect customer information such as full name, email address, phone number, address, order details, reservation details, and payment-related information needed for system transactions.
The information collected is used for account registration, order processing, table reservations, payment verification, customer support, notifications, and system record management.
Customers are responsible for providing accurate and updated account information. This helps ensure proper order processing, reservation confirmation, and communication.
Payment transactions may be processed through supported payment methods such as GCash, PayMaya, Debit Card, Credit Card, and Cash Payment. Kape't Balay uses payment information only for transaction verification and payment processing.
The system may send notifications through email or SMS regarding OTP verification, reservation confirmation, payment status, order updates, and refund updates.
Kape't Balay aims to protect customer information from unauthorized access, misuse, loss, or disclosure. Reasonable security measures are applied to help keep customer records safe.
Only authorized users such as staff, manager, owner, or administrator may access customer information when needed for café operations, order handling, reservations, payments, and system management.
Customers may update their account details to keep their information accurate and up to date.
Temporary interruptions may occur due to internet connectivity issues, technical maintenance, or third-party payment gateway downtime.
Kape't Balay may update this Privacy Policy when necessary. Continued use of the system means the customer accepts the updated policy.